Benefits of Online Portals for Owners and Tenants

Benefits of Online Portals for Owners and Tenants

It's that time of month again: You can't keep track of who has paid their rent, or who needs maintenance on their unit. As a landlord, dealing with these types of issues can be downright frustrating and exhausting. So, what is the solution?

A tenant portal encompasses everything that both landlords and tenants need, all in one space. Do you want to know if a tenant portal is right for you? Read on to discover the benefits.

More Transparency

There are many landlord or tenant horror stories, with lies and deceit prevalent on both sides. One of the biggest advantages of a tenant portal is that you can be transparent with your tenants, and vice versa.

The tenant portal has everything you need and will keep a record of transactions, messages, and other things like maintenance requests.

A Document Hub

As a landlord, the last thing you want to worry about is more paperwork. A tenant portal can digitize all of the important documents you will need, such as lease agreements, rent increases, and eviction notices.

You won't have to dig through a file cabinet or the documents folder on your computer to find the paperwork you're looking for. Instead, you can put it in the tenant portal and easily pull it up.

A Streamlined Experience

It's annoying trying to take care of multiple things using different platforms. As a property manager, you should have everything in one place.

It is also easier for the tenants to locate things they need. For instance, if they're going to pay their rent, they can remember to put in a maintenance request at the same time.

Easier Payment Options

Keeping track of payments is difficult if you have multiple ways to pay. An online portal takes the hassle out of all of that. Your tenants can pay in one place and you can receive those payments and increase your passive income.

In addition, your tenant will have a record of payments that is easy to show in case they need to extend their credit or take out a loan. On the flip side, if you need to evict a tenant, you can have proof that they haven't made their payments on time.

Manage Maintenance Requests

If you find yourself losing track of maintenance requests, an online portal is perfect for your property management needs. You can see the maintenance requests that tenants make and respond to them quickly.

You will also have a record of maintenance tasks. For instance, if their water heater goes out several times in a short period, you may need to replace it.

Consider a Tenant Portal Today

If you're a Chattanooga, Tennessee landlord, you're probably looking for ways to make your job easier. A tenant portal can do all that and more.

PMI Scenic City is your partner for all of your property management needs. With our industry experience and knowledge of the Tennessee real estate market, you don't need to look any further.

Ready to get started with your landlord journey? Contact us today to schedule a free consultation.